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RIGOL-Care

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RIGOL-Care Plan
RIGOL offers a variety of service options to flexibly meet different customer service needs.
RIGOL-CARE Warranty Extension
RIGOL-CARE Warranty Extension-let the Warranty Continue
After the standard warranty period is over, you can extend the warranty for your product by warranty extension plan. Under this plan, RIGOL will offer the limited free repair in accordance with the RIGOL warranty policy.
Option

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Service Code
Service Period
Description
EP1
Within 1 year after standard warranty is over
Extend the standard warranty by 1 year
EP2
Within 2 years after standard warranty is over
Extend the standard warranty by 2 years
RIGOL-CARE Maintenance
RIGOL-CARE maintenance plan - "Insurance" for accidental damage
During the service period under this plan, RIGOL will repair the product uncoverd by the standard warranty service to ensure the normal use of the instruments. The coverage of the services are:
• Product is not accidentally damaged by accident
• Damage or lack of surface parts
• Unauthorized teardown, product warranty seals are torn
• The physical damage to the product by violence.
Option

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Service Code
Service Period
Description
MP3
Standard warranty period
Maintenance service within the standard warranty period
MP4
Within 1 year after standard warranty is over
Maintenance service within 1 year after the standard warranty period is over
MP5
Within 2 years after standard warranty is over
Maintenance service within 2 years after the standard warranty period is over

Contact

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RIGOL TECHNOLOGIES EU GMBH
Address: Lindberghstraße 4  82178 Puchheim
Phone:+49 (0)89 - 8941895-0

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Questions? Feel free to contact us any time via email.

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